MSL STANDARD CANCELATION POLICY:
Please reschedule or cancel at least 2 hours before the beginning of your appointment to avoid cancelation fees.
Non Health/Medical/Accident/Weather related Cancellations made within less than 24 hrs will be billed half the service fee & may be applied--at the owners discretion--to a rescheduled session made and kept within one week of the original appointment. MSL reserves the right to then cancel the follow up for any reason without refund.
Non Health/Medical/Accident/Weather related Cancellations/no shows made within less than 2 hrs of appointment time will be charged the full service fee & & may be applied--at the owners discretion--to a rescheduled session made and kept within one week of the original appointment. MSL reserves the right to then cancel the follow up for any reason without refund.
Non Health/Medical/Accident/Weather related Cancellations made by the therapist within less than 24hrs notice will result in a $50 credit OR 30 min free and will apply to next service ONLY and expires 28 days after original, scheduled, canceled service indescretion.
Non Health/Medical/Accident/Weather related Cancellations/no shows made by the therapist within less than 2 hrs of appointment time will result in a free 60 min session and will apply to next service ONLY and expires 28 days after original, scheduled, canceled service indescretion.
Clothed Chair/Table/Floor Mat Massage Event Service Duration or Times cannot be changed 1 week prior to event.
Clothed Chair/Table/Floor Mat Massage Event Service Cancellations made less than 1 week prior to event will be billed in full.
Clothed Chair/Table/Floor Mat Massage Event Cancellations made 2 weeks prior forfeit any deposit.
Clothed Chair/Table/Floor Mat Massage Event Cancellations made more than 2 weeks prior will receive a full refund.
Please note your therapist will continue to wear a mask during the session or visit where appropriate regardless of anyone's vaccination status.
(832) 728-2424